Point Of Purchase Displays is a business resource tool for the P.O.P.industry
Point Of Sale Systems: How to Choose a Dealer to Buy From
Also find out if they know any other users who are served by this dealer. You may find that people not directly referred by the dealer tend to be more forthcoming about the pros and cons of the equipment and the dealer.
* A POS system quickly becomes indispensable to your operations. Any downtime is usually a very serious affair and may affect your business in many ways. Thats why support is a critical factor.
Determine what level of support you will need. Will you need 24 hour on-site support? How long can you afford to run without a live POS system?
Sit down with the prospective dealer and get a detailed understanding of the support they offer. Perhaps they initially provide phone support. If that doesnt solve the problem, they may send support personnel over. And if the problem cant be rectified immediately, find out if they will be able to give equipment on loan till your system becomes functional again.
Ask to see a copy of the service contract and scrutinize it carefully.
* Request the dealer to give you a demo of the equipment they are proposing to install for you. The demo could be done at your site or theirs. Go along with some of the actual end users in your organization.
A hands-on trial is an excellent way to gauge what you are getting into, both in terms of the equipment itself as well as how the dealer utilizes it.
* Get a sense of the dealers installation procedures. Do they have a one-size-fits-all approach? That could be risky with something as critical and complex as a POS system.
The best dealers will make a detailed study of your infrastructure, inspect your power lines and in general, get an excellent grip on your needs and on your present situation before recommending a system.
The initial days after installation are critical, to ensure that the system functions as intended. Will the dealers personnel be looking in often for the first two weeks to a month to ensure that everything is working fine and to answer the questions that will inevitably arise?
The above tips should help you determine which POS system dealer is the best fit for your business needs. Preparing well at the pre-purchase stage can save you endless
